CAREERS

Available Positions

Support Worker

Position Description – Support Worker – V2docx

What you’ll need

A cover letter identifying the role you’re applying for and the attributes you’ll bring to the role.
An up-to-date resume detailing your skills, experience and work history.
Your application must be lodged online.

The hiring process

Step 1

Answer the below questions IN FULL, submit and upload your resume and cover letter.

Name*
Phone number*
Email*
Are you working or studying? If Studying what are you studying? If working, in what field do you work and how many hours per week?*
What is your Australian residency status? Are you an Australian citizen or on a visa? If on a visa, how many hours per week are you permitted to work?*
Do you have your own vehicle? Is your vehicle registered and insured? How is the condition of your vehicle? Is it in good condition?*
Do you have a current First Aid (obtained in the last 3 years) and CPR (obtained in the last 12 months) certificate? Will you be willing to keep it current?*
Do you have a current Blue (Working with Children) Card and a Yellow (or Exemption) Card? Will you be willing to keep them current?*
Have you completed the Online NDIS Worker Orientation Module Training? If NOT, would you be completing it?*
What formal certificate or qualification relevant to this position do you have?*
What other training records relevant to this position do you have?*
The position you have applied for may require flexibility with short notice changes at times. How does this fit in with your availability?*
How do you feel about travelling? How far from your home would you be willing to travel for work?
If successful in gaining a position, when are you available to commence work? What is your availability during the week?*
Do you have a smart phone? Do you have access to, and can use a computer? Do you have access to a scanner and printer?*
What is your experience in working with people with disabilities? Do you have on the job experience or is your experience more training based?*
What do you think is the responsibility of a Support Worker? What do you like about working in this field?*
What do you think are the difficulties of working in someone else’s home? Explain how is it different to working in a facility?*
Are you familiar with a client Care Plan? What is the purpose of a Care Plan, and why are they are important? A Care Plan is designed to protect the client and the worker, how do you think it does that?*
If your Care Plan requires you to perform a task that you have not been trained for, what would you do?*
The Care Plan states that you must use a mechanical lifter to transfer the client but the family insist that you do it manually, what would you do?*
Have you had a situation where you have felt threatened whilst at work? If Yes, how did you handle it? If No, imagine a scenario where you are working alone with a client in their home, the client becomes angry and threatens to harm you, what would you do?*
When working in the field you could face some challenging situations. Can you explain what you would do in the following situations? You have a violent client that becomes aggressive toward you or your co-worker, what would you do? What would you do if a family member, or other person, hit the client? What would you do if they were under 18?*
What is the importance of accurate documentation (e.g. writing client shift notes) and communication (e.g. shift issues, client changing health needs, reporting of incidents)? Please explain.*
Will you be responding to phone calls, text messages and emails from us after hours if we need to contact you related to work?*
What was your last job? And why did you leave it?*
What did you like about your previous job? What did you dislike about it?*
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Step 2

Your application will be reviewed by the management based on the requirements of the role as outlined in the position description. This will usually happen within three days after the receipt of application.

Step 3

You will be then interviewed by the management and at least one other person who could be the NDIS participant or their family. This interview is designed to find out more information about your knowledge, skills and experience relevant to the role as well as matching to our clients.

Step 4

You will be required to email the below documents:

100 points of proof of Identification – consists of a combination of at least one primary identification document (a) and one secondary identification document (b). *NOTE: Secondary identification documents must include your full name, and your photograph or signature.
1. Primary identification documents (70 points each) include: · Current AHPRA Registration · Birth Certificate · Citizenship Certificate · Current Passport · Expired passport that was not cancelled and was current within the preceding two years
2. Secondary identification documents (40 points each) include: · Australian Drivers Licence · Identification card for an Australian public employee · Identification card issued by the Commonwealth, a State or Territory as evidence of entitlement to a financial benefit · State or Territory issued personal identification card · Student card issued by an Australian tertiary education institution
Copy of your passport and visa (If your visa type is a student visa, a copy of your student ID or evidence that shows you have enrolled in a course)
Copy of your current Yellow Card and Blue Card (or any application in progress)
Copy of your current First Aid and CPR certificates
Copy of your Driver’s Licence
Copy of your Vehicle Registration
Copy of your Comprehensive Motor Vehicle Insurance
Copy of your qualifications/ other certificates (e.g. any CPD training, NDIS Worker Orientation Module Training, Infection Control Training- COVID19, Medication, etc)
Contact details (phone and email address) for 2x referees (this needs to be your previous works supervisors). Please let them know that we will contact them

Step 5

If you’re successful we’ll contact your referees, including your most recent supervisor or manager. You will need to provide 2x references (1x MUST be a manager or supervisor you have worked with) and their contact details. Please let them know that we will contact them to conduct a reference check.

Diversity and inclusivity

At Inspiring Care, we are proud to be a diverse and inclusive employer. Our culture promotes creativity, enjoyment and a commitment to person-centred care. Our workforce – and the people we support – are diverse in race, gender, age, cultural background, language, religion, sexuality, abilities, interests and choices. We respect diversity in the people we support, their families, and with our volunteers and employees.

At Inspiring Care, we are committed to Reconciliation and equal opportunity, cultural awareness, cultural capability, inclusion and community engagement. We encourage applications from people who identify as Australian Aboriginal and/or Torres Strait Islander Community.